us postal service mail forwarding confirmation

US POSTAL SERVICE MAIL FORWARDING CONFIRMATION UPDATE

Resolution : When you activate USPS Informed Delivery service, the Change of Address request will get canceled automatically. However, the notice was not clear on what would happen to his Change of Address request if he did so. The notice mentioned that he could login to reactivate his Informed Delivery if that's what he wanted.

Once he filed his change of address, he subsequently received an email notice stating that his Informed Delivery service would be canceled since his mail would be redirected to a new address. This happened to a small number of people.Īccording to a client of ours, he subscribed to the USPS Informed Delivery service at his home.

Users with USPS Informed Delivery ServiceĪnother reported problem from our clients has been that their filed Change of Address somehow got canceled without their knowledge or consent. We have seen many instances where, even when the Change of Address is working, mail does not get properly forwarded. We understand that this is an inconvenient process, but it is the most reliable way to get your mail.

US POSTAL SERVICE MAIL FORWARDING CONFIRMATION UPDATE

Instead, manually update your mailing address with each individual mailer. Recommended Resolution: We highly recommend that you do not make use of the Change of Address forwarding feature offered by the USPS. If you don't get mail, we don't really have a service to offer, so it would not make sense for us to do that. After all, our business is built on top of processing your mail. This is understandably a valid assumption but certainly not true. When this happens, you may think that we're not scanning your mail or that we are an unreliable service. This leads to you not getting your mail here at our facility when you think it should be. We've come to the conclusion that, for some reason, USPS Change of Address requests are not getting honored by their own system and mail is not getting forwarded. Our test letter did not get forwarded even though the CoA system shows that forwarding is active. The tracking status showed that mail was delivered at the address. We tested sending out a trackable Priority Mail piece to a forwarded address.You may or may not receive the confirmation letter, but mail may still not get forwarded.While the CoA has an ACTIVE status shown, mail is still not getting forwarded at all.Based on our findings, here's what we can determine: Some small number of customers have reported that they are not receiving this notice or, if they did, mail is still not getting forwarded. The notice is usually sent to you within 1 week of filing this CoA with USPS. One will be sent to the original address and the other will be sent to your new address. Under normal circumstances, after you have filed a Change of Address (CoA), you should receive two confirmation notices via physical letter from the USPS. It has come to our attention that some of our customers are reporting that their USPS Change of Address requests are either not working or getting canceled without their knowledge.

Us postal service mail forwarding confirmation